Get Feedback from Completed Projects
Occupant surveys are an invaluable source of information for improving the performance of buildings. Surveys allow you to objectively gauge which building services and design features are working and which aren't, and to prioritize the steps needed to improve occupant satisfaction and workplace productivity.
Easy and Powerful
The Center for the Built Environment (CBE) has developed a cost-effective web-based survey that takes approximately ten minutes to complete. The survey is intuitive and streamlined, it preserves the confidentiality of respondents, and controls access in order to maintain data integrity.
Improved Decision Making
As soon as the survey is completed, reports are immediately available via a password protected website, and they can be printed directly or downloaded into other documents. These easy-to-understand reports will help you:
Evaluate the effectiveness of building service providers
Justify facility expenditures to management
Assess the effectiveness of improvements
Stay aware of the occupants' perceptions of the building
Enhance communication between corporate real estate, facility operators, and building occupants
Get a LEED Credit
The survey's thermal comfort section provides the information you will need to get credit 7.2—thermal comfort verification—with LEED-NC version 2.2. For more information about using the survey for this LEED credit, please see our survey users page.
Core Question Areas
The standard survey includes questions on the following key aspects of the indoor environment:
Office Layout
Office Furnishings
Thermal Comfort
Air Quality
Lighting
Acoustic Quality
Cleanliness and Maintenance
General Comments
Building Types
CBE's survey research has focused primarily on office buildings, however we have recently expended our set of survey questionaries to include several project types.
Office Buildings (Largest set of comparison data)
Healthcare
Laboratory
Residential (Dorrms or multi-unit, single-building projects)
K-12 Schools
Optional Survey Areas Available
CBE has developed additional question sets to gather information on specific aspects of the workplace environment. When needed, CBE can develop modules to investigate new topics. The modules currently available include:
Accessibility
Building and Grounds
Maintenance Service
Commute
Conference and Training Rooms
Court Work
Daylighting
Laboratories
Office Support Equipment
Operable Windows
Raised Floor and Floor Diffusers
Restrooms
Safety and Security
Wayfinding
Languages
The survey has been translated into multiple languages, including Danish, Dutch, Chinese, Finnish, German, Italian, and Spanish.
Take a Demo
To see the entire core survey, open the Occupant IEQ Survey Demo. You may also preview a sample of the IEQ Reporting Tool. To learn about the development of the survey tools, go to the survey research page
Operation and Maintenance (OM) Survey
To complement our occupant survey, CBE has developed a prototype survey designed to gather information on building performance from the perspective of operations and maintenance staff. To take a demo of the OM Survey, click here.
Contact Us for More Information
These survey resources are available for CBE industry partners, and to the building industry at large. For a list of survey implementation costs, please click here (PDF 125K). For more information, please send us an email or call us at (510) 642-4950.
